frequently asked questions
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All in-stock items typically ship within 2-3 business days. You should receive an email with tracking info once your item has shipped. It may take some time for the post office to receive and scan your order.
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All from low water sales are final. Due to the made-to-order nature of the fine art prints and stickers, items cannot be returned or exchanged. All artwork is printed on-demand. Choose wisely!
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Oops - these things happen sometimes 😅 If your order is missing an item, forward your original order confirmation to hey@fromlowwater.com with what's missing and we'll replace all your missing items promptly at no cost. Our bad, bruv.
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Sorry about that. If you received the wrong item in your order, contact us at hey@fromlowwater.com with your order number and we'll ship the correct item(s) right away. Feel free to keep the free mishap!
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Yeesh 😑 Gotsta be more careful. If your order arrived damaged, contact us with your order number at hey@fromlowwater.com and we'll replace all damaged items promptly at no cost.
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Oh boy - the worst. If your order seems like it's taking forever to arrive (more than 14 business days) or the carrier has reported it stolen in the tracking info, contact us with your order number at hey@fromlowwater.com and we'll promptly ship out a fresh replacement at no cost.
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All in-stock items typically ship within 2-3 business days. You should receive an email with tracking info once your item has shipped. It may take some time for the post office to receive and scan your order.
-
Oops - these things happen sometimes 😅 If your order is missing an item, forward your original order confirmation to hey@fromlowwater.com with what's missing and we'll replace all your missing items promptly at no cost. Our bad, bruv.
-
Yeesh 😑 Gotsta be more careful. If your order arrived damaged, contact us with your order number at hey@fromlowwater.com and we'll replace all damaged items promptly at no cost.
-
-
All from low water sales are final. Due to the made-to-order nature of the fine art prints and stickers, items cannot be returned or exchanged. All artwork is printed on-demand. Choose wisely!
-
Sorry about that. If you received the wrong item in your order, contact us at hey@fromlowwater.com with your order number and we'll ship the correct item(s) right away. Feel free to keep the free mishap!
-
Oh boy - the worst. If your order seems like it's taking forever to arrive (more than 14 business days) or the carrier has reported it stolen in the tracking info, contact us with your order number at hey@fromlowwater.com and we'll promptly ship out a fresh replacement at no cost.
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